Privacy Policy
Effective Date: 23/02/2025
Squeegee Ninja Window Cleaning (Tomasz Maciejewski) (“us”, “we”, or “our”) operates the website squeegeeninja.co.uk (the “Website”). This Privacy Policy outlines the types of personal information collected from users (“you” or “your”) and how we use, disclose, and protect that information.
1. Information Collection and Use
1.1. Personal Information
We may collect personal information, such as your name, email address, phone number, and address when you voluntarily provide it to us through the Website, including when booking services. This information is collected for the purpose of providing our services, responding to inquiries, processing bookings, and improving your user experience.
1.2. Payment Information
If you make a payment for our services, we do not store your payment details. Payments are processed securely by third-party payment processors, such as Stripe, SumUp, or PayPal. These providers handle your payment details in accordance with their privacy policies.
1.3. Non-Personal Information
We may collect non-personal information, such as your browser type, operating system, IP address, and website usage data through the use of cookies or similar technologies. This information is collected to enhance the functionality of the Website and analyze trends and user behavior.
2. Use of Information
2.1. Personal Information
We may use your personal information for the following purposes:
- To provide and maintain our services.
- To process and manage bookings.
- To respond to your inquiries and communicate with you.
- To send you booking confirmations, reminders, and updates related to your appointments.
- To send you promotional materials, newsletters, or updates related to our services, with your consent.
- To comply with legal obligations or enforce our rights.
2.2. Non-Personal Information
We may use non-personal information for various purposes, including:
- To analyze trends, track user interactions, and gather demographic information.
- To improve the Website and enhance the user experience.
- To customize and personalize content and advertising.
3. Information Sharing and Disclosure
3.1. Service Providers
We may engage third-party service providers to assist us in operating the Website, processing payments, and delivering our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2. Legal Requirements
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing.
4. Data Security
We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information. Cookies help us improve the Website by analyzing user interactions. You may choose to disable cookies through your browser settings; however, doing so may limit some functionalities of the Website.
6. Links to Third-Party Websites
The Website may contain links to third-party websites that are not operated by us. We have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling legal, accounting, or reporting requirements. If you request the deletion of your personal information, we will comply unless legal obligations require us to retain it.
9. Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions regarding this Privacy Policy, please contact us using the contact information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Squeegee Ninja Window Cleaning
Tomasz Maciejewski
7 St Paul’s Court, Cricklade Road
SN2 1AF Swindon
Email: info@squeegeeninja.co.uk
Phone: 07450875633
By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website.